a) Keyboard fees are $16.50 per weekly 30 minute lesson.

b) Guitar fees are $16.50 perweekly 30 minute lesson.

c) Drum fees are $18.50 per weekly 30 minute lesson.

d) Upon enrolment, you are a charged a once off $25 Book Fee. This covers the entire

Cool Kids Music Co. Series on your chosen instrument.

Books are issued by the tutor when your child progresses between levels.

e) Lessons are invoiced on a term-by-term basis for the number of weeks in that Term.

f) You are not charged for pupil free days, public holidays or school holidays.

g) Invoices are due on the last Friday of the school holidays prior to the term commencing.

h) No discounts available outside of our promotional campaigns.

e) Please add GST to the above fees.

a) Your invoice will state a 'Due Date', if this is not adhered to, a $15 late penalty is applied.

b) Some schools charge us a room usage fee. To keep our lesson fees as low as possible

across the board, we only apply a room usage fee where applicable. This fee is $20 per term per child and is given back to your school.

c) If your child changes instruments, you will be required to pay the $25 Book Fee again.

d) If your child losses their current book, a replacement fee of $10 is required.

e) Please add GST to the above fees.

a) Cool Kids Music Co. is a registered provider for the government Creative Kids Vouchers

b) To use your $50 voucher towards your fees, please email your voucher and your to info@coolkidsmusic.co

c) We can not accept Creative Kids Vouchers less than 7 days before their expiry date.

a) Payments are to be made in full before the stated due date.

b) Payments can be made by the following methods:

• Cash - Please give directly to music tutor in a clearly labeled envelope with the child’s

name and school. Please provide the correct amount as no change is given.

• Credit Card - Visit www.coolkidsmusic.com.au and click “Pay Fees”.

• Direct Transfer - Please state child’s name & school abbreviation as description. See example

below. BSB: 112-879 Account No: 472 015 091 Bank: St George Name: Cool Kids Music Co. If you

are making payment at a branch, please state your phone number as description.

For example: Ben Smith at Quakers Hill Public School doing Keyboard:-

Direct Transfer Descrip;on: B. Smith QHPS K

a) Cool Kids Music Co. staff do not collect students for lessons.

b) Cool Kids Music Co. does not provide make-up lessons, credits, or refunds due to

forgotten/missed lessons or abcenses including sickness.

c) We encourage you to remind your child to attend their music lesson each week by

leaving a reminder in their lunch box or pencil case and notifying their class teacher or

after school care provider to assist in reminding them.

d) Parents/guardians are not permitted into the music room whilst lessons are in

progress. We ask parents/guardians/siblings to wait quietly outside without distracting

children’s lessons.

e) If a child has five consecutive absences without notification and the Term’s tuition has

not been paid, they will be discontinued from lessons and their place given away.

a) If you wish to discontinue your child from lessons, please notify us via text, call, email

or a written note to Cool Kids Music Co. or charges will apply.

b) If a student discontinues mid-Term, you will be required to pay for all attended lessons

up to the date of discontinuation.

a) Make-up lessons are only available when a whole school activity occurs interrupting

our classes. We ask that parents kindly inform us of such incidences.

b) Cool Kids Music Co. does not provide make-up lessons, credits, or refunds due to

forgotten/missed lessons or absences including sickness.

c) Make-up lessons are only available if we, Cool Kids Music Co. cancel lessons due to

tutor unavailability.

a) If your child attends after school care, please let us know and notify your after school

provider of the day and time that they attend Cool Kids Music Co. lessons.

b) Cool Kids Music Co. staff are not responsible for the supervision of students before and

after their lesson.

c) If your child does walk home, ride home, or leave with another parent or friend,

please ensure you notify our friendly Cool Kids Music Co. administration team in

writing so the tutor can be made aware.

d) All children must be collected at the end of their music lesson. If you are late to collect

your child you will be charge for an additional lesson.

a) Lesson times are subject to change. When changes are made, you will be notified by

our  administration team.

a) Students progress through the Cool Kids Music Co. workbooks at their own pace, not

as a collective class.

b) Lesson plans will focus on both theory and practical aspects of musicianship, and as

such lesson content may vary from week to week.

c) From time to time Cool Kids Music Co. hosts the “Music Olympics”. These are a series

of games, activities, and worksheets specifically designed to expand students’ musical

theory knowledge. Students will not play their instruments during the Music Olympics.

a) Cool Kids Music Co. provides instruments for each lesson.

b) We encourage students not to bring their instruments to their lessons as responsibility

is not taken by us or the school.

c) It is not compulsory for students to have their own instrument at home, but it is

preferred to benefit their learning.

General Etiquette

a) Students must respect all property of Cool Kids Music Co. as you may be liable to any damages and/or costs.

b) Students must not bring food or drink to their music lessons unless they are in a lunch time or recess time session.

c) School bags can be bought into the music room but must be placed neatly and out of the walkway.

a) Children are expected to behave appropriately during classes. Any continued misbehaviour will be notified to parents/

caregivers and may result in being asked to leave the program.

a) All communication with Cool Kids Music Co. staff—whether verbal, written, or electronic—must be courteous and appropriate.

Aggressive, abusive, or disrespectful language, tone, or behavior will not be tolerated under any circumstances.

If you are dissatisfied with any part of our program, we encourage you to reach out to us. We are always looking to improve our services and provide effective solutions. We kindly ask that all concerns be communicated respectfully, as this helps us work together toward a solution.